Journalists as a Disconnected Elite: How News Avoidance Could Shape the 2024 U.S. Election



*Benjamin Toff’s research highlights the growing divide between the media and the public, with major implications for democracy.*  


As the 2024 U.S. presidential election approaches, a troubling trend looms over American democracy: millions of citizens are actively avoiding the news. According to Benjamin Toff, a leading researcher at the University of Minnesota and author of a forthcoming book on media distrust, this phenomenon is rooted in a growing perception of journalists as part of a “disconnected elite.” Toff, who led the Trust in News Project, argues that this divide threatens not only the credibility of the press but also the informed civic engagement essential for a functioning democracy. With trust in media near historic lows, the ramifications for voter behavior, political polarization, and electoral outcomes could be profound.  

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The Disconnect Between Journalists and the Public  

Toff’s work underscores a central paradox: while journalists strive to hold power accountable, many Americans view them as *accountable to no one but themselves*. “There’s a pervasive sense that journalists operate in a bubble,” Toff explains. “They’re seen as coastal, highly educated, and economically privileged—far removed from the lived experiences of ordinary people.”  

This perception is not unfounded. Studies reveal that newsrooms lack socioeconomic diversity. A 2022 Pew Research Center report found that 76% of U.S. journalists hold college degrees, compared to 36% of the general public. The median income of journalists also skews higher than the national average, with many concentrated in urban hubs like New York and Washington, D.C. Such disparities fuel a sense of alienation, particularly among working-class and rural communities.  

“When people don’t see themselves reflected in the news, they stop seeing the news as relevant,” Toff says. This disconnect is exacerbated by coverage that often prioritizes political horse races over policy impacts or amplifies partisan conflicts without context.  

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Why Millions Are Tuning Out: The Rise of News Avoidance  

The Trust in News Project, which surveyed thousands of Americans, identifies three primary drivers of news avoidance:  

1. **Polarization and Distrust**: Many respondents associate mainstream media with political bias. Conservatives often dismiss outlets as “liberal propaganda,” while progressives criticize corporate media for normalizing extremist views. 
 
2. **Emotional Overload**: Constant exposure to crises—climate disasters, mass shootings, political scandals—leaves audiences feeling helpless. “People are exhausted by the negativity,” Toff notes.  

3. **Perceived Irrelevance**: For some, news fails to address local issues or practical concerns, like healthcare costs or education.  

This avoidance has tangible consequences. A 2023 Reuters Institute report found that 32% of Americans now regularly sidestep news, up from 29% in 2022. Among avoiders, 41% say news worsens their mood, while 35% doubt its accuracy.  

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The Threat to Democracy: Misinformation and Apathy  

News avoidance creates a vacuum increasingly filled by misinformation. Social media algorithms prioritize sensational content, and partisan influencers exploit distrust in legacy media. “When people disengage from traditional news, they’re more susceptible to conspiracy theories and echo chambers,” Toff warns.  

This dynamic is particularly dangerous in an election year. Misinformation about voting procedures, candidates, and election integrity could distort public understanding. Meanwhile, apathetic citizens may skip voting altogether, believing their voices don’t matter. In swing states, where margins are razor-thin, even small drops in turnout could alter outcomes.  

Implications for the 2024 Election  

Toff’s research suggests that news avoidance could reshape the electoral landscape in several ways:  

- **Lower Voter Turnout**: Disengaged citizens are less likely to participate. In 2020, only 66% of eligible voters cast ballots; avoidance could depress this further.  

- **Fragmented Electorates**: Reliance on niche media (e.g., far-right podcasts or progressive Substacks) deepens polarization, making bipartisan compromise elusive.  

- **Volatility**: Undecided voters, inundated with conflicting claims, may make last-minute choices based on misinformation.  

The stakes are especially high for marginalized communities. Low-income and minority groups, already underrepresented in newsrooms, often rely on local media—a sector decimated by layoffs and closures. Without trusted information sources, civic participation erodes.  

Bridging the Divide: Solutions from the Trust in News Project  

Toff advocates for systemic reforms to rebuild trust:  

1. **Diversify Newsrooms**: Hiring journalists from varied socioeconomic and geographic backgrounds could make coverage more relatable.  

2. **Community-Centered Reporting**: Partnering with local organizations to identify underreported issues, such as housing or labor rights.  

3. **Transparency**: Explaining editorial decisions and correcting errors openly. Outlets like The Texas Tribune now publish “behind-the-story” annotations to demystify reporting.  

4. **Solutions Journalism**: Highlighting actionable responses to problems, not just crises, to counter fatalism.  

Some outlets are already adapting. The Cleveland Plain Dealer’s “Citizens Agenda” initiative asks readers to set the election coverage agenda, while AP’s “GroundGame” project tracks local issues in battleground states.  



Conclusion: A Reckoning for the Fourth Estate  

The 2024 election will test whether journalism can reclaim its role as a pillar of democracy. For Toff, the path forward requires humility: “Journalists must stop seeing themselves as arbiters of truth and start acting as facilitators of conversation.”  

Failure to address the disconnect risks entrenching a cycle of distrust and disengagement—one that empowers demagogues and weakens the collective resolve to solve pressing challenges. As Toff puts it, “The survival of democratic norms depends on whether the media can reconnect with the public it serves.”  

In an era of unprecedented threats to democracy, the stakes have never been higher.  


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